Careers Acehardware
Ace Hardware isn't recruiting for a single location—they're the world's largest retailer-owned hardware cooperative, hiring across 5,800+ independently owned and operated retail stores worldwide, plus their corporate operations, distribution network, and skilled trades divisions. Retail Stores Join ...
Own Careers Acehardware?
01 // DETAILS
Business Details
Full description and what we offer
Ace Hardware isn't recruiting for a single location—they're the world's largest retailer-owned hardware cooperative, hiring across 5,800+ independently owned and operated retail stores worldwide, plus their corporate operations, distribution network, and skilled trades divisions.
Retail Stores Join one of 5,800+ independently owned Ace locations. Retail associates embody the "helpful hardware folks" brand that's been central to Ace's identity since 1924.
Warehouse & Distribution Ace's distribution network spans the country. Warehouse roles support the retail stores with logistics, inventory management, and order fulfillment excellence.
Corporate Headquarters and corporate support roles in product development, marketing, operations, and strategic planning.
Skilled Trades (Ace Hardware Home Services) If you're licensed or experienced: - Plumbing - Heating & Cooling (HVAC) - Electrical work - Handyman services - Painting
Ace Hardware Home Services (AHHS) is a separate company offering home preservation services backed by the Ace brand.
Customer Care Ace's Customer Care team operates in Fort Myers, Florida. They handle phone and technical support for customers, retailers, vendors, distribution centers, and internal employees across the entire enterprise. Roles include: - Customer Care Agents (retail support, technical support) - Customer Care Supervisors - Workforce Management Specialists
Wholesale Division Serving independent retailers in lumber yards, home centers, paint stores, hardware stores, decorating stores, and e-retail operations.
International (AIHC) Ace International Hardware Corporation operates across 60 countries with one of the top 100 most recognized brands globally. They provide business models and products for international retail partners.
Ace Hardware Home Services (AHHS) The trusted provider of home preservation services. Skilled trade positions for qualified technicians.
Emery Jensen National distributor with the largest infrastructure in the hardware industry. Distribution and logistics careers.
Ace International Hardware Corporation (AIHC) International retail partnership and licensing operations across 60 countries.
"Our proposition to you is the fulfillment that comes from working with exceptional people in meaningful work that matters." — John Venhuizen, President & CEO
Employee testimonials reveal the culture:
- •"Every day, I get to help customers and retailers in resolving their problems. It's a wonderful company to work for because I have constant support not only from my co-workers but leadership as well." — Jacqueline R., Customer Care Agent
- •"Everything we do here at Ace is a collaborative effort. We are always looking for ways to improve our processes, and leaders not only ask your opinions and ideas, but also take action and put those changes into place." — Vickie M., Customer Care Agent
Ace offers comprehensive benefits designed to support employees both at work and in life: - Ace Cares Week: 20 hours of paid time off per year to volunteer at an organization of your choice - Recognition programs (Heartware High Five awards) - Health and wellness coverage
Ace Academy Comprehensive learning platform with: - On-demand e-learning courses - Instructor-led training - Flexible development resources
Future Leaders Program 10-month development initiative identifying and preparing next-generation leaders before positions open, accelerating promotion timelines.
LEAD Program Advanced leadership development for rising leaders, including assessments, coaching, mentoring, and experiential learning tailored to individual needs.
Team Development Support - Formal learning programs - Coaching and mentoring - Networking opportunities - Tuition reimbursement
| Stage | What Happens |
|---|---|
| Application | Submit through Workday or text ACE to 30914 to chat with Grace, the recruiting assistant |
| Review | Talent Acquisition Partner reviews your qualifications |
| Phone Interview | Schedule at a time that works for you |
| Interview | Meet your potential supervisor (in-person or virtual) |
| Offer | Verbal walkthrough followed by written offer |
| Pre-Employment | Background check and drug screening |
| Start Date | HR coordinates logistics and onboarding |
You can apply for multiple positions. Ace encourages you to identify the role that best fits your skills. Virtual interviews should be treated the same as in-person—dress business casual and be professional.
Can I schedule my own interview? No. Once you advance, a member of the recruitment team contacts you to schedule. Phone, video, and in-person options are available.
Need accommodations? Ace is committed to providing reasonable accommodations for applicants with disabilities. Email [email protected] or call 1-888-827-4223 for the Customer Service Team.
Apply for multiple jobs? Yes, but Ace recommends focusing on the role that best matches your skills.
Contact Info - Email: [email protected] - Phone: 1-888-827-4223 - Or text ACE to 30914 to chat with Grace
Ace also offers franchise opportunities for independent retailers who want to operate under the Ace Hardware brand. "Own an Ace Store" provides support and a proven business model backed by a 100-year brand.
Ace Hardware's J.D. Power ranking: #1 in Customer Satisfaction.