Business Details

Full description and what we offer

GreatNonprofits operates as a 501(c)(3) nonprofit organization (EIN 68-0224596) that solves a specific problem: donors and volunteers don't have reliable, crowdsourced information about nonprofits before they commit time or money.

The platform functions like Yelp but exclusively for charitable organizations. Donors, volunteers, and people served by nonprofits submit reviews and stories. This creates a database of verified feedback that helps others make giving decisions.

Key numbers: - Over 3 million visitors annually - More than 200,000 reviews in the system - Over 1.3 million nonprofit profiles already in the database - 80% of donors say reviews influence their giving decisions - 90% of donors say reviews help them understand a nonprofit's actual work

Once a nonprofit claims its profile, it can:

•Collect reviews from clients, volunteers, and donors via web, email, SMS, or QR codes
•Showcase impact with photos, videos, mission statements, and social media links
•Gather donations directly through the platform (partnered with PayPal Giving Fund)
•Earn the GreatNonprofits Badge—a trust seal donors recognize
•Track donations with detailed reporting showing date, donor info, and amounts
•Invite reviews using customizable templates for social media and email

•SMS Reviews - Nonprofits text interested donors/volunteers the number (888) 432-6659. Reviewers enter the organization's 9-digit EIN, answer three questions about their experience, and submit. No internet required. Reviews post automatically.

•Email Invitations - Pre-written templates nonprofits can send to supporters. Takes three minutes to complete.

•Social Media Posts - Templates nonprofits can adapt and share on their channels to solicit feedback.

•In-Person QR Codes - Print flyers with QR codes at events, volunteer shifts, or client services.

After the Better Business Bureau, the GreatNonprofits badge is the most trusted rating seal for donors.

Bill Gates and Microsoft have publicly stated funders and volunteers use GreatNonprofits daily to research nonprofits. The platform has received media coverage in Wall Street Journal, Economist, USA Today, Newsweek, and Chronicle of Philanthropy.

From the research data: - 85% of donors consider reviews helpful when deciding to donate - 90% of donors say reviews help them understand a nonprofit's mission - 75% of users say reviews have helped them decide where to volunteer

GreatNonprofits publishes annual "Top-Rated" lists by city and cause category. Recent press includes coverage in CardRates.com, DatingAdvice.com, and Posiba. The organization partners with major platforms like Foundant and Truist.

•Customer Support Hours: Monday-Friday, 8 am to 4 pm PST
•Email: [email protected]
•Phone: (525) 854-7297
•Media Contact: Perla Ni, [email protected], (650) 249-3792

North Hills Community Center printed flyers in food pantry bags for a month—that generated three client reviews with staff offering technical help. Communities in Schools had teachers supervise students writing reviews during school hours. Human Services Center sent the invitation to 270 nonprofit partners, promoted at annual meetings, and used it as an email signature tagline for five weeks. The system works when nonprofits actively invite feedback at the moment of contact.